<span class="tgt_para"><span id="tgt_1">"Our" great Italian companies <span class="UNKNOWN_WORD">at</span> cosmogony <span class="UNKNOWN

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"Our" great Italian companies

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Does it tyre of the usual professional correctness?? Do you have a company that has realised all that is economically not much advantageous an ethical approach towards the society? There is a series of the perfect examples from whom to draw as many perfect indications: leader always looks after himself nevertheless of companies in their sector, in Italy. Imitate them, it seems that he pays … Ecco una serie di ottimi esempi da cui trarre altrettante ottime indicazioni: si tratta pur sempre di aziende leader nel loro settore, in Italia. Imitatele, sembra che paghi…

August 2009 [www.zeusnews.com-]
Antitrust penalty Vodafone Fastweb obstructionism
It seems own that the mobile operators have not any intention to adapt to the rules that they force to facilitate the passage of the users to the competition and to supply clear information to the own clients.
Less than one month ago, the Antitrust one has fined Telecom Italy at 660.000 Euro: the company was hindering the passage of the clients to other opeartori, particularly to Wind, and was making a “strategy aimed at the maintenance of the clients who have shown the intention to change operator”.
Now she is the time of Vodafone and Fastweb; both societies have been fined in their turn and always for the same reason: they create difficulty for the clients who want to change manager. creano difficoltà ai clienti che vogliono cambiare gestore.
Fastweb will have to pay 120.000 Euro; Vodafone, instead, 440.000: 230.000 to have supplied not transparent, inexact, incomplete or not truthful information to the users about the own tariff plans, with the purpose of persuading them not to change operator; 210.000 Euro for the acquisition of new clients through the “conclusion of contracts of use over distance to half a telephone”. 230.000 per aver fornito informazioni non trasparenti, inesatte, incomplete o non veritiere agli utenti circa i propri piani tariffari, allo scopo di convincerli a non cambiare operatore; 210.000 euro per l’acquisizione di nuovi clienti tramite la “conclusione di contratti di utenza a distanza a mezzo telefono”.

February 2009 – article drawn www.consumatori.it
The Antitrust one punishes still once the telephony managers: after the recent sanction to Vodafone and Tim, in fact, also Wind has been fined for incorrect commercial practices.
According to the Authority of the Competition and of the Market Wind it would have supplied not much clear information
as to the real possibility of entering the fast Internet services offered in the own contracts.
From the November 2007, numerous consumers have signalled to the Authority the long delays in the activation of the services Adsl and the elevated costs of recess and of reopening of the services with other operators. Thinking therefore that the promotional Wind message was omitting the terms of wait regarded the activation of the fast connection (24/30 days except further technical problems) the Authority he has considered incorrect the behaviour of the society of telecommunication and has comminated a penalty for 135 thousand Euro.
The attempts of the society have been useless of laying the blame of the long delays to the complex procedure, of commercial and technical nature, which characterises the manager's change for users Telecom. The Authority has not admitted apologies above all if to pay the consequences it they are the consumers: it is up to Wind to inform the clients correctly and exhaustively about the conditions of enjoyment of the offer. spetta a Wind informare i clienti correttamente ed esaustivamente sulle condizioni di fruizione dell’offerta.

March 2009 – article drawn www.consumatori.it
New intervention of the Antitrust one: the Authority guarantee of the competition and of the market has returned to sanction with penalties of further two million Euro some operators of telephony and different societies of services, culprits of having carried unfair commercial practices out to damage of the users.
In the detail, to finish under accusation it has been still once the sale of logotypes and signal bells: unloading these multimedia contents, the client was signing actually a subscription with week reduction of the telephone card. The societies were failing to supply nevertheless to the user clear indications as to (inducing it to complete then choices that otherwise it would not have made) and as not much transparent were the information regarded the costs of activation and deactivation of the service. Le società omettevano però di fornire all’utente chiare indicazioni in merito (inducendolo dunque a compiere scelte che altrimenti non avrebbe effettuato) e altrettanto poco trasparenti erano le informazioni riguardanti i costi di attivazione e disattivazione del servizio.
The information omission and they have induced the unsuccessful transparence the Authority to intervene then sanctioning different societies.

On March 24 2009 – article drawn www.consumatori.it
wineskin penalties 2 million Euro that the Authority guarantee of the competition and of the market has comminated to different societies between which Telecom, Vodafone and Wind, sanctioned to have carried out incorrect commercial practices in the sale of logotypes and signal bells.
“Unloading such multimedia contents - it continues That It Suits - a subscription was signed actually with week reduction of the telephone card. The societies were failing to supply nevertheless to the user clear indications as to and as not much transparent were the information regarded the costs of activation and deactivation of the service”.
“The bound business circle to the sale of logotypes and signal bells amounts each year to different hundreds of million Euro

March 2009 – article drawn www.consumatori.it
Activation of the service in access run to all the consumers who have signed the contract Infostrada and restitution of the canons paid to the Telecom from the day of the signature of the contract “Alone Infostrada”: there are these the obligations to whom Wind will have to submit in consequence of the confirmation of the sentence of the Court announced by the court of Appeal of Turin.
The event Wind-Infostrada goes up again in 2001. That year Infostrada had thrown an advertising campaign with whom it was offering the contract “Alone Infostrada” for the fixed telephony, with the promise for the users of not paying any more the canon. The promotional action had been judged incorrect and deceitful the Antitrust one that in the May of 2002 had sanctioned Wind after having verified what about 138.178 contracts “Alone Infostrada” I concluded at Wind's, the consumers who really were not paying any more the canon to the Telecom were only 690. L’azione promozionale era stata giudicata scorretta e ingannevole dall’Antitrust che nel maggio del 2002 aveva sanzionato Wind dopo aver appurato che su 138.178 contratti “Solo Infostrada” conclusi da Wind, i consumatori che effettivamente non pagavano più il canone alla Telecom erano solo 690.
The recent verdict establishes the compensation of further 130 thousand consumers deceived by the telephone company with the promise of activation of a service that actually Wind was knowing that it would have been difficult to ensure. Now the users will be able to guide settlement procedures in order to obtain the restitution of the canons paid illegitimately to the Telecom, or, if the Wind was not recognising integrally due, to guide a judicial action against the telephone company.

On May 26 2009 – article drawn www.consumatori.it
New blow with a stick of the Antitrust one to Telecom and Vodafone. The Authority, which had already sanctioned two telecommunication companies as to the mobile services, this time punishes them for incorrect commercial practices on the fixed telephony, with penalties for a total of 460mila Euro. The incriminated countries, always for deceitful publicity, are “Anchovy house without canon” of Telecom (200mila Euro) and “Vodafone house” (260mila Euro). Le campagne incriminate, sempre per pubblicità ingannevole, sono “Alice casa senza canone” di Telecom (200mila euro) e “Vodafone casa” (260mila euro).
In case of Telecom Italy, the Antitrust one has examined a declaration of a client relative to a country of the autumn 2008: according to the consuming one such spot was drawing in deceit because “first offered Telecom Italy without canon” in fact was asking for the payment of a monthly fixed contribution equal to at least 42 Euro.
As far as Vodafone regards, instead, the signalling has been presented by Fastweb. The concurrent society has contested the ingannevolezza of the spot relative to the apparatus “Vodafone Station“. The claim emphasises the possibility of taking advantage suddenly either of the fixed telephone, or of the Internet connection but, in fact, for an initial period of the indeterminate duration, the traffic voice and data it is possible alone through the radio car connection UMTS Il claim enfatizza la possibilità di usufruire da subito sia del telefono fisso, sia della connessione internet ma, in realtà, per un periodo iniziale dalla durata indeterminata, il traffico voce e dati è possibile solo tramite la connessione radiomobile UMTS

On June 17 2009 – article drawn www.consumatori.it
A penalty for 240 thousand Euro to the Telecom Italy “Object of the signalling there have been the incorrect commercial practices put while Italy was at the Telecom's in relation to offered ‘Paper Wishes TIM’ spread in the December 2008 and to the promotion ‘1X100 Plus Natale’ that was activated automatically to the deadline from the Paper Wishes”. “So as us signalled. the Antitrust one has considered deceitful the spots relative to the ‘Paper It wishes’, since defective of giving a correct and complete information to the users: in connection with the alluring offer of ‘you call and sms towards all to 0 hundredth ones’ prominent indications were omitted on the limitations of the promotion. As far as it regards it then “1X100 plus Christmas’, the Authority has recognised illegitimate and aggressive the manner of activation of the offer based on the beginning of the silence - assent, according to which he is the consumer to must to de-activate expressly a service, suffers the automatic renewal of the same thing” l’Antitrust ha ritenuto ingannevoli gli spot relativi alla ‘Carta Auguri’, poiché manchevoli di dare una corretta e completa informazione agli utenti: a fronte dell’allettante offerta di ‘chiamate e sms verso tutti a 0 centesimi’ si omettevano indicazioni rilevanti sulle limitazioni della promozione. Per quanto riguarda poi la “1X100 plus Natale’, l’Authority ha riconosciuto illegittima e aggressiva la modalità di attivazione dell’offerta basata sul principio del silenzio-assenso, secondo il quale è il consumatore a dover espressamente disattivare un servizio, pena il rinnovo automatico dello stesso”

On July 24 2009 - article drawn www.adusbef.it
At a distance of three weeks the Antitrust one sanctions again for incorrect behaviours telecom and Wind, for a total sum for 900 thousand Euro;
to the managers who, to a few years with the opening of the market of the telecommunication, go on to develop the competition between them to damage of the users, against each demand of transparence of the market and of quality and correctness of the offered services.
It is obvious that the sanctions of the antitrust one are not a deterrent for the incorrect behaviours of the telephone managers, profits and losses are already calculated in the account: it is how the owner of Ferrari fines with 30 Euro for velocity excess!
A trend inversion would be necessary from the telephone managers, that it makes for the quality, for the transparence and for the clearness.